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Title
An observational user study for group recommender systems in the tourism domain
AuthorDelic, Amra ; Neidhardt, Julia ; Nguyen, Thuy Ngoc ; Ricci, Francesco
Published in
Information Technology & Tourism, 2018, Vol. 19, Issue 1-4, page 87-116
PublishedSpringer Nature, 2018
LanguageEnglish
Document typeJournal Article
Keywords (EN)Group decision making / Group recommender systems / Observational study / Travel behavioral patterns
ISSN1098-3058
URNurn:nbn:at:at-ubtuw:3-5033 Persistent Identifier (URN)
DOI10.1007/s40558-018-0106-y 
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 The work is publicly available
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An observational user study for group recommender systems in the tourism domain [1.06 mb]
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Abstract (English)

In this article we argue and give evidence that the research on group recommender systems must look more carefully at the dynamics of group decision-making in order to produce technologies that will be truly beneficial for groups. We illustrate the adopted research method and the results of a user study aimed at observing and measuring the evolution of user preferences and interaction in a tourism decision-making task: finding a destination to visit together as a group. We discuss the benefits and caveats of such an observational study method and we present the implications that the derived data and findings have on the design of interactive group recommender systems.

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CC-BY-License (4.0)Creative Commons Attribution 4.0 International License