Purpose: This paper is conceptual and is associated with extending the Basic Best Value Environmental Sustainability model introduced in 2014 to include additionally relevant services marketing constructs in a more robust and comprehensive conceptual “built environment” theoretical model.
Design/Methodology/Approach: Conceptual Article
Contribution: The 2014 Best Value Environmental Sustainability Model is consistent with the more complex and robust 2015 Best Value Environmentally Sustainable Behavioral Intentions Model. The new model identifies a model to investigate empirically that could provide new understanding for facility management practitioners and academics.
Originality/Value: Enhanced conceptual model is discussed.